Return Policy

Important: This Return Policy applies to custom presentation design services. Due to the custom nature of our services, standard return policies may not apply. Please review this policy carefully before engaging our services.

Overview

At cataloguewarrant, we are committed to providing high-quality presentation design services that meet your expectations. This Return Policy outlines our policies regarding refunds, cancellations, and revisions for our presentation design services in accordance with applicable U.S. consumer protection laws.

Service Nature

Our presentation design services are custom, creative services tailored to each client's specific needs. Once work has begun on your project, we have invested time and resources into creating your custom presentation design.

Cancellation Policy

You may cancel your project at any time by providing written notice to us. However, cancellation policies apply as follows:

Before Work Begins: If you cancel before we begin work on your project, you will receive a full refund of any deposit paid.
After Work Begins: If you cancel after work has begun, you will be responsible for payment for all work completed up to the cancellation date, as determined by project milestones or hours worked.
After Delivery: Once final deliverables have been provided and accepted, cancellation is not applicable. However, revision requests may be accommodated according to your project agreement.

Refund Policy

Due to the custom nature of our presentation design services, refunds are handled on a case-by-case basis:

Unsatisfactory Work: If you are not satisfied with the delivered work, we will work with you to make revisions within the scope of your project agreement. If we are unable to resolve the issue through revisions, we may offer a partial refund based on the circumstances.
Service Failure: If we fail to deliver the agreed-upon services due to our error, you will be entitled to a full or partial refund, depending on the extent of work completed.
No Refund Scenarios: Refunds are generally not available for completed work that has been delivered and accepted, or for projects cancelled after significant work has been completed.

Revision Policy

We include revision rounds as specified in your project agreement. Our goal is to ensure you are satisfied with the final presentation design:

Revisions must be requested within the timeframe specified in your project agreement
Revision requests should be clear and specific
Additional revisions beyond the included rounds may incur additional fees
Major scope changes may require a new project agreement

Quality Assurance

We maintain high standards for our presentation design work. If you believe the delivered work does not meet the quality standards agreed upon, please contact us immediately. We will review your concerns and work to resolve any issues through revisions or other appropriate measures.

Dispute Resolution

If you have concerns about your project or our services, we encourage you to contact us directly to discuss the matter. We are committed to resolving disputes fairly and amicably. Most issues can be resolved through open communication and reasonable revisions.

Project Modifications

If you need to modify your project scope, timeline, or requirements after work has begun, please contact us as soon as possible. We will work with you to accommodate reasonable changes, though significant modifications may require adjustments to the project agreement, timeline, or pricing.

Digital Deliverables

All presentation designs are delivered digitally. Once files have been delivered and downloaded, it is your responsibility to maintain backups. We recommend downloading and saving all deliverables immediately upon receipt.

Contact for Returns or Refunds

If you need to request a cancellation, refund, or have questions about this Return Policy, please contact us:

cataloguewarrant
1660 Hotel Cir N #175
San Diego, CA 92108
United States
Phone: +1 858 926 7332
Email: writetous@cataloguewarrant.world

Please include your project reference number, order details, and reason for your request when contacting us about returns or refunds.

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about our return and refund practices.